Our client is the world's #1 Product Support platform, helping some of the world's most iconic brands reinvent technical support. Their AI-driven product assistant and live support tools help people fix their own tech while saving their customers both time & money.

Founded in 2017 by a team from Palantir & Google, and backed by visionary VCs Point Nine & Creandum, our client has quickly established itself as the leader in tech support automation.

ABOUT THE ROLE:

As Product Marketing Manager, you will be responsible for the company’s go-to-market strategy. Reporting to the Head of Marketing, you will work closely with the rest of the team to spearhead product positioning, messaging, launches, develop sales collateral, and support marketing campaigns that deliver revenue growth and elevate the client's brand.

SPECIFIC RESPONSIBILITIES

●  Manage, execute & iterate on the client’s go-to-market (GTM) strategy to maximize their approach to growth.

●  Partner closely with the product & dev teams to be the voice of their customers, leading their understanding of their challenges, pain points and jobs to be done.

●  Work with our client’s sales & business development teams to develop product messaging and unique selling points by segment.

●  Own product and feature launch campaigns that drive new acquisition and engagement.

●  Create hyper-personalized sales collateral that supports & educates users across the customer journey.

●  Partner with the wider marketing team to contribute to the larger marketing strategy.

WORK EXPERIENCE AND REQUIREMENTS:

●  You have a successful track record in B2B product marketing.

●  You're a strong communicator and even better collaborator.

●  You're a great project manager.

●  You have an eye for design and an aptitude for data.

●  You have a hunger to learn, grow and have an impact outside of your job description.

BENEFITS

● Remote-first policy. Work from home or anywhere, or if you prefer from one of the client's offices in Stockholm, Sweden or New York City, US.

● Remote/home setup: latest generation Mac, large screens, ergonomic desks/chairs and other hardware you need.

● A career opportunity where your professional growth is in focus: unlimited books, 3 days off per year to focus on personal development and up to $2,400 for courses, conferences and other learning material.

● Regular company events and trips, online and remote activities.