Our client is a venture-backed fintech with a mission to kill predatory financial products like payday loans. Their first product gives employees instant access to their wages, which solves a major problem for real people (115 million American workers are living paycheck-to-paycheck). They are the fastest-growing startup in the category and were incubated with QED Capital, a top fintech venture fund.

Their Instant Pay app provides early wage access for employees at mid-to large-sized organizations to improve financial wellness and increase employee productivity.

With 63% of Americans living paycheck to paycheck, financial wellness tools are an important part of any employee benefits package. Our client works by giving advances on upcoming paychecks; it is not a loan and there is no interest. Employees pay a small fee for this service, which is healthier than payday loans. 

Our client’s mission is to regrow financial freedom by giving people full control over their income and to put an end to predatory financial products, replacing them with on-demand pay.

ABOUT THE ROLE:

As the Chief of Staff, you will be a force multiplier for our President and CEO. You will assist them in defining, communicating and supporting their key priorities. Coordinate, execute and measure those in sequence with the Company's overall strategy and goals. The Chief of Staff will be highly involved in collaboration and strategic execution across the executive team, the board of directors, and throughout the entire company.

The ideal candidate will embrace the team’s global culture, which is rooted in Shokunin - the Japanese philosophy of giving your very best for the general welfare of people. The company’s other core values are radical transparency and zero ego.

SPECIFIC RESPONSIBILITIES

●  Manage workflows and execution of key priorities. Ensure efficient hand-off of projects to functional teams and follow through until completion

●  Create clarity between competing business priorities, act as the voice of the CEO when not present

●  Enable rapid, well-informed decision-making by filtering, aggregating and organizing data from key sources and presenting in a digestible, unbiased and actionable format. Assist in the development and utilization of primary executive-level dashboards. Keep a pulse on the CEO and President's key priorities and ensure they are tracking to plan

●  Lead high-priority projects driven by the CEO and President. Create Office of the CEO project intake, prioritization, synthesis, and delivery program

●  Fine-tune Investor Relations with consistent updates, world-class onboarding and maximized network value

●  Support CEO and President in executive-level recruiting and hiring processes

●  Assist in preparing for the next fundraise or IPO. Partner with the CEO, President and CFO on fundraising materials, execution, roadshows, etc.

WORK EXPERIENCE AND REQUIREMENTS:

●  Minimum 5 years of work experience, with at least two years as a management consultant. Deep understanding of fintech and SaaS preferred

●  Strong operations and project management background. Ability to absorb ambiguity and produce clarity

●  Analytical chops. Experience with data analytics as well as superior Excel and PowerPoint skills

●  Strong presence and maturity to partner with colleagues and business stakeholders at all levels of seniority. Capable of establishing trust and followership across peer group and other key stakeholders

●  Excellent communicator with strong influencing skills. Ability to build and maintain credibility with senior business leaders

●  Superior time management & organizational skills including the ability to prioritize and multi-task and handle time-sensitive deadlines in a complex, fast-paced environment

●  Strong verbal and written communication with an eye for detail and ability to summarize with brevity

●  Sharp attention to detail and the desire to deliver a premium quality work product with minimal supervision and revision

●  Ability to take initiative and work within ambiguous situations. High degree of adaptability and the ability to learn quickly and work with minimal direction