Our client is a venture-backed fintech with a mission to kill predatory financial products like payday loans. Their first product gives employees instant access to their wages, which solves a major problem for real people (115 million American workers are living paycheck-to-paycheck). They are the fastest-growing startup in the category and were incubated with QED Capital, a top fintech venture fund.
Their Instant Pay app provides early wage access for employees at mid- to large-sized organizations to improve financial wellness and increase employee productivity.
With 63% of Americans living paycheck to paycheck, financial wellness tools are an important part of any employee benefits package. Our client works by giving advances on upcoming paychecks; it is not a loan and there is no interest. Employees pay a small fee for this service, which is healthier than payday loans.
Our client’s mission is to regrow financial freedom by giving people full control over their income and to put an end to predatory financial products, replacing them with on-demand pay.
ABOUT THE ROLE:
As a Senior Product Manager, you will play a central role in rebuilding financial products for employees. You will manage our US product structure, as we scale to 1M+ users. You will work with product and engineering teams to implement quickly and contribute in all phases of the development lifecycle. The ideal candidate is excited to tackle tough market challenges and looking for opportunities to contribute to our strategic thinking.
You will be responsible for: gathering and prioritizing product and customer requirements, defining and prioritizing product releases, creating defensible business requirements, driving functional requirement definition, shepherding this through development and successfully launching new product releases/new products. You will also serve as the internal and external evangelist for the client’s products,
SPECIFIC RESPONSIBILITIES
● Revenue – be the steward of the revenue contribution and profitability of the client’s products
● Product Discovery - specify market requirements for current and future products by conducting market research supported by ongoing data gathering from customers and non-customers.
● Product Lifecycle – manage it all, from strategic planning to tactical activities.
● Voice of The Customer – manage/champion VOC input related to your product
Portfolio.
● Market Intelligence – be the expert on our buyers, how they buy, and their buying criteria
● Business Cases - develop business cases for each new product/product enhancement to demonstrate the viability of the product/capability, including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs, etc.
● Business Epics & Product Stories - develop stories that include use cases so that the product squad has a clear picture of what is needed.
● Product Development - shepherd new products /product enhancements through the development cycle to ensure what you have defined is built and delivered according to the current expectations.
● Product Launch – Develop and implement a company-wide go-to-market roadmap to successfully launch new products / versions to current and new markets, Develop Playbook for each product covering:
● Product Positioning – help develop core product positioning messages and product value propositions based that differentiate the client’s products in the market.
● Content - Help define tailored content for presentations, demonstrations, etc. that highlight the value proposition of your product portfolio.
● Assist with Demand Generation – Contribute to marketing programs that will drive awareness and demand for your products.
● User Personas – understand and manage user personas and their particular needs
WORK EXPERIENCE / SKILLS REQUIREMENTS:
● Minimum 5 years’ experience in a product role with a US consumer fintech company.
● Demonstrate ability to think strategically about a product and its positioning in a marketplace
● Solid technical aptitude to grasp the technical nature of the client’s products and the environments in which they operate.
● Excellent product management, planning and organizational skills
● Ability to work effectively under pressure and under time constraints
● Flexible and able to adapt quickly to new situations
● Proven ability to influence cross-functional teams without formal authority
● Ability to handle multiple, (sometimes conflicting) priorities and still meet deadlines
● Ability to work as part of a team
● Capacity to manage high stress situations
● Leadership skills
● Attention to detail and sense of urgency
● Conflict resolution skills
● Exceptional and proven written and verbal communication skills
● Solid technical aptitude to grasp the technical nature of the products and the environments in which they operate
● Strong ability to present ideas and information in influential and compelling ways
● Ability to forge relationships and communicate with stakeholders at all level
● Able to work effectively across functional groups & with minimal supervision
● Flexible work style comfortable in a fast moving, highly energy and evolving environment